About Us

We build trust through people, process, and performance

Zelta Communications is a customer support and BPO services company helping businesses improve customer experience and operational efficiency. We focus on building long-term partnerships by delivering consistent, high-quality support solutions.

About Company

A people first approach to customer support excellence

1

Understanding Client Needs

We take time to understand your business goals, customers, and communication requirementsbefore designing tailored support solutions.

2

Building the Right Team

Our trained professionals are carefully aligned with your processes to ensure quality and consistency.

3

Continuous Improvement

We monitor performance regularly and improve workflows to deliver better results over time.
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1
Years of Experience

With over 10 years of experience, Zelta Communications delivers hands on expertise in customer support, sales operations, and business services across multiple industries.

WHY CHOOSE US

The Foundation of Reliable Service

Versatile Operation
We support businesses across multiple communication and operational channels.
Skilled Manpower
Our trained teams handle customer interactions with professionalism and care.
Long Term vision
We focus on sustainable growth, not short-term results.
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Global Reach
Experience working with international clients and diverse business models.
Research Technology
Modern tools and reporting systems for better performance tracking.
Service Leadership
Strong leadership, management, and supervision to ensure consistent service quality.
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Years Experience
1 +
Trained Professionals
1
Projects Delivered
1 %
Client Retention
What Sets Zelta Communications Apart

Capabilities That Drive
Client Confidence

1 %
Business Growth
1 %
Process Improvement
1 %
Service Accuracy

We help businesses grow by improving customer communication, streamlining internal processes, and delivering consistent service quality through trained support teams. Our structured approach ensures better coordination, faster response times, and reliable day-to-day operations that support long-term business growth.

1
Years Of Experience
Our experience comes from working closely with clients, understanding their daily operational challenges, and delivering reliable support solutions. We focus on improving customer satisfaction, streamlining internal processes, and helping businesses operate more efficiently with consistent, dependable service quality.

Delivering consistent service excellence for businesses

90 %
Long-term client partnerships
Customer Support Excellence
92%
Sales & Lead Handling
88%
Operational Management
90%
Quality Assurance
85%

How Our Teams Support
Your Daily Operations

Qualified Sales Leads with Dedicated Teams

Qualified Sales Leads with Dedicated Teams

Our sales teams manage outbound calls, lead follow-ups, and customer qualification. This helps businesses convert more inquiries into real sales opportunities.

Managing Customer Conversations Across Channels

Managing Customer Conversations Across Channels

We provide support through calls, emails, live chat, and social platforms. This ensures customers receive consistent and timely assistance on every channel.

Customer Support for Growing Businesses

Customer Support for Growing Businesses

We handle inbound customer queries, complaints, and service requests through trained support agents. Our structured workflows help businesses improve response time and deliver a better…

Back Office and Daily Business Operations

Back Office and Daily Business Operations

We support businesses with order processing, data handling, and operational coordination. Our teams help reduce workload while maintaining accuracy and efficiency.
OUR TEAM MEMBERS

Meet our core team members whore amazing leaders

CLIENTS TESTIMONIAL

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CUSTOMERS ARE SEVED
Words from our valued clients who trust Zelta for reliable customer support and business operations.

Words By our Amazing Clients

Company skill

Our skills are the main reasons why clients choose us

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Contact Info

Mon - Sat : 8:00 -16:00
+92 300 123 4567
info@zeltacom.com

Office Address

MM Alam Road, Gulberg III
Lahore, Pakistan
MM Alam Road, Gulberg III Lahore, Pakistan